Affective commitment of hotel employees: The role of knowledge sharing and job satisfaction

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Published: May 24, 2024
DOI: https://doi.org/10.28932/jmm.v23i2.8444
Keywords:
affective commitment, hotel, job satisfaction, knowledge sharing berbagi pengetahuan, hotel, kepuasan kerja, komitmen afektif

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Andreas Irawan Tirto
Program Studi Manajemen, Fakultas Bisnis, Unika Widya Mandala Surabaya
Fenika Wulani
Program Studi Manajemen, Fakultas Bisnis, Unika Widya Mandala Surabaya

Abstract

This study aims to analyze the effect of knowledge sharing and job satisfaction on the affective commitment of hotel employees working in Surabaya. Data collection was done with a survey questionnaire. This study has 63 respondents. The data analysis was based on multiple linear regressions. Research results show that job satisfaction significantly has a positive effect on affective commitment. This finding means that the higher the job satisfaction, the higher the affective commitment, and vice versa. However, knowledge-sharing behavior has no significant effect on affective commitment. The results of this study show that hotels need to satisfy their employees through various factors such as job design, support from supervisors and coworkers, and recognition and appreciation.

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How to Cite
Tirto, A. I., & Wulani, F. (2024). Affective commitment of hotel employees: The role of knowledge sharing and job satisfaction. Jurnal Manajemen Maranatha, 23(2), 163–174. https://doi.org/10.28932/jmm.v23i2.8444
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Vol. 23 No. 2 (2024): Jurnal Manajemen Maranatha
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Articles
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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

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