Akses Mendapatkan Keadilan (Access to Justice): Hak Konsumen Atas Alternatif Penyelesaian Sengketa di Luar Pengadilan
AbstractAccess to justice is a mechanism for every person, whose rights are violated, including consumers who are in dispute, to find effective solutions provided by the justice system. The mechanism shouldt be accessible, affordable and easy to understand. This mechanism must be able to provide justice fairly, speedy and without discrimination, and must also provide an alternative dispute resolution. In the case of consumer alternative dispute resolution outside the court, it should provide a great benefit to the community, because the avaibility of the choice to access justice in a way that can be adapted to their needs and abilities. But what is the meaning of the alternative or choice if in the end it cannot be implemented or cannot be executed to what has become decision or agreement of the alternative institution. This is related to the contradiction of the strength of BPSK decisions, in order there are still legal remedies against the BPSK decision, and the execution of the BPSK verdict still relies on the existence of 'fiat' executions from the court. Therefore to ensure access to justice for the consumers, harmonization between courts and consumer alternative disputes resolution system is unavoidable.
Copyright (c) 2019 Ai Permanasari
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.