GANTINI, T.; WIJAYA, Y. K. Rekayasa Proses Bisnis Layanan Pengiriman Paket. Jurnal Teknik Informatika dan Sistem Informasi, Jakarta, Indonesia, v. 7, n. 2, p. 333 –, 2021. DOI: 10.28932/jutisi.v7i2.3485. Disponível em: https://journal.maranatha.edu/index.php/jutisi/article/view/3485. Acesso em: 20 apr. 2024.