Ellitan, Lena, dan Lina Anatan. “Implementation of Balanced Scorecard and The Successful of Implementation Strategy: A Review”. Jurnal Manajemen Maranatha 7, no. 2 (Desember 14, 2010): pp. 30–38. Diakses Mei 19, 2024. https://journal.maranatha.edu/index.php/jmm/article/view/203.