LASTU, P. Analisis Faktor-Faktor yang Mempengaruhi Kualitas Pelayanan di Kantor Pelayanan Pajak Sidoarjo 2009. Jurnal Manajemen Maranatha, [S. l.], v. 10, n. 2, 2015. DOI: 10.28932/jmm.v10i2.83. Disponível em: https://journal.maranatha.edu/index.php/jmm/article/view/83. Acesso em: 19 apr. 2024.