SARI, E. T.; ., H. S. Analisis Harapan Dan Persepsi Konsumen Terhadap Kualitas Produk (Studi Kasus Pada Toko Aksesoris "X" Di Pakuwon Trade Center, Surabaya). Jurnal Manajemen Maranatha, [S. l.], v. 11, n. 1, 2015. DOI: 10.28932/jmm.v11i1.47. Disponível em: https://journal.maranatha.edu/index.php/jmm/article/view/47. Acesso em: 3 may. 2024.