SULAEMAN, E. R. Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan (Studi Kasus pada Charly VHT Family Karaoke Cabang Garut). Jurnal Manajemen Maranatha, [S. l.], v. 14, n. 2, 2015. DOI: 10.28932/jmm.v14i2.34. Disponível em: https://journal.maranatha.edu/index.php/jmm/article/view/34. Acesso em: 20 may. 2024.