TJAHYADI, R. A. Brand Trust dalam Konteks Loyalitas Merek: Peran Karakteristik Merek, Krakteristik Perusahaan, dan Karakteristik Hubungan Pelanggan-Merek. Jurnal Manajemen Maranatha, [S. l.], v. 6, n. 1, p. pp. 65–78, 2010. DOI: 10.28932/jmm.v6i1.226. Disponível em: https://journal.maranatha.edu/index.php/jmm/article/view/226. Acesso em: 18 mei. 2024.