APRILLIA, A.; MAGDALENA, N. PENGUKURAN KUALITAS LAYANAN DALAM BIDANG PENDIDIKAN TINGGI. Jurnal Manajemen Maranatha, [S. l.], v. 18, n. 1, p. 11–22, 2018. DOI: 10.28932/jmm.v18i1.1092. Disponível em: https://journal.maranatha.edu/index.php/jmm/article/view/1092. Acesso em: 3 may. 2024.