EMMANUEL, K. M. .; WARDHONO, V. J. W. The role of perceived service quality as a predictor of the recommendation intention. Jurnal Manajemen Maranatha, [S. l.], v. 23, n. 2, p. 217–232, 2024. DOI: 10.28932/jmm.v23i2.8718. Disponível em: https://journal.maranatha.edu/index.php/jmm/article/view/8718. Acesso em: 3 jul. 2024.