Gunawan, Akbar, Nuraida Wahyuni, and Arini Syafira Utami. “Analisis Tingkat Kepuasan Pelanggan Terhadap Pasien Rawat Jalan Di Krakatau Medika Hospital”. Journal of Integrated System 3, no. 1 (June 24, 2020): 26–39. Accessed April 29, 2024. https://journal.maranatha.edu/index.php/jis/article/view/2490.