ANDRIYAS, H.; HIMAWAN, G. H. Analisa Persepsi Konsumen Atas Kualitas Pelayanan Elektronik Terhadap Niat Komplain Konsumen Massively Multiplayer Online Role-Playing Games. Jurnal Akuntansi, [S. l.], v. 11, n. 2, p. 248–261, 2019. DOI: 10.28932/jam.v11i2.1911. Disponível em: https://journal.maranatha.edu/index.php/jam/article/view/1911. Acesso em: 26 apr. 2024.